Luz Flores Lee

Practice Transformation Program Manager

Luz Flores Lee has more than 20 years of experience in health care and academia. At Common Ground Health, she supports clinical practice transformation throughout New York state, sharing lessons learned and tools for improving quality, processes and workflows.

A proven leader and facilitator who can bring cross-functional, diverse groups of people together to achieve success, Lee is a certified Lean Six Sigma Master Black Belt and a leadership and life coach. She also serves as adjunct faculty in data analytics, project management and leadership courses at the Whitman School of Management, Syracuse University.

Before joining Common Ground Health in 2013, Lee served as an operational process improvement manager at Unity Health System. In this role, she trained and mentored Lean Six Sigma project team leaders in behavioral health, long term care and ambulatory practices. As external operations manager/advanced subcontracts manager at Ortho-Clinical Diagnostics, Lee managed relationships between the company and international external suppliers for the transfusion-medicine and immunohematology market to improve quality, cost, delivery and service.

Lee holds a master’s degree in computer integrated manufacturing with a minor in statistics from Rochester Institute of Technology and a bachelor’s degree in mechanical engineering from The Cooper Union for the Advancement of Science & Art. A dedicated wife and mother, she takes the work she does to heart in all areas of her life. Her hobbies include running and taking family vacations with her husband and two children.

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